Forum Discussion
goslow
2 months agoAlessandro Volta
Sadly, your story has been recounted many times over by others on here with similar experiences.
You should familiarise yourself with the details of the compensation scheme
https://www.virginmedia.com/help/billing-and-payments/automatic-compensation
and keep detailed records of all VM's failures, as you go along, to ensure you are paid the correct amount owed.
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