Forum Discussion

SamFitzpatrick's avatar
SamFitzpatrick
Joining in
2 years ago

Changing delivery address of installation pack with account number

Hello, I ordered a starter pack a couple of days ago for a house I'm soon moving into. The delivery date is prior to when I will move in, so I need to change the delivery address. I've seen you can c...
Travis_M's avatar
Travis_M
Forum Team (Retired)
2 years ago

Hi Boyan1985 

 

Thanks for posting on our community forum and sorry to hear about the issue with the delivery

 

I'll drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.

 

  • Boyan1985's avatar
    Boyan1985
    On our wavelength
    2 years ago

    2 weeks ago you said you’ll drop me a PM regarding the delivery, no message arrived yet. 
    good thing I wasn’t relying on your help 

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team
      2 years ago

      I am so sorry to hear about this.

      I am going to send you a PM right now. Cheers