Forum Discussion
No, it's a direct number from one of the Outbound Sales Representatives. I cross checked the details against LinkedIn and it's legit.
Thanks for reaching out to us DJBenz, and a very warm welcome to our Community Forums!
Sorry to hear of the difficulty faced when trying to speak to our team to discuss the potential install of our services at your property.
I'd be happy to look into this for you, to see if we can assist you in getting some movement on this one.
Check out the envelope in the top right hand corner for a private message from me
Thanks,
David_Bn
- DJBenz9 months agoTuning in
Thank you David, I have replied with the details requested and an explanation of the issue.
- DJBenz8 months agoTuning in
David_Bn wrote:Thanks for reaching out to us DJBenz, and a very warm welcome to our Community Forums!
Sorry to hear of the difficulty faced when trying to speak to our team to discuss the potential install of our services at your property.
I'd be happy to look into this for you, to see if we can assist you in getting some movement on this one.
Check out the envelope in the top right hand corner for a private message from me
Thanks,
David_Bn
It all started so well, I had an email a week ago from the Unserviceable Homes address that said "Our technicians have been looking at our network in your street to see what services are available to you. Unfortunately, they need to do a little more investigation work before we can give you a definite answer.
We apologise for the delay and we'll be in touch within the next 7 days with an update."True to form, 8 days later... nothing.
It really does look like Virgin Media try their hardest not to attract new customers. If you weren't my only feasible option the I'd have given up long ago.
Related Content
- 4 months ago
- 2 years ago
- 23 days ago
- 2 years ago