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RJones2's avatar
RJones2
Joining in
22 days ago

404 on payment

Tried to setup a rolling contract last night and when i entered my banking details i was taken to a 404 page on the site and yet the setup fee has been taken from my account. Ive had no confirmation email or anything which leads to believe it didnt go through? 

 

Have tried contacting support online and by phone but havent been much help.

 

Any help appreciated.

  • Hi there RJones2 👋 Welcome to our forum and thanks for your post 😊

    Sorry to see that you've had issues with having your contract set up. Just to confirm, do you have any services with us already or are you joining us?

    Regards

    Nathan