wrong package
Hoping someone can help please, I signed up in September for the 54mg at £20 a month package, my budget is tight, Virgin say i am on the £59 per month package - I don't have that amount per month so...
Forum Discussion
I already sent my evidence for the essentials package but nobody can change it back to the original package i applied for thus providing the evidence for, your team have messed it all up and nobody is held accountable or helping resolve it, my only option is to cancel completely
Hi There,
I'm really sorry that you've had so many issues since joining us including the delay and the package, I will be more than happy to take a closer look into this for you, I have sent you an invite into a private chat, please click on the white envelope to accept.
Regards
Paul.