Forum Discussion
AJS3
8 months agoJoining in
Hi,
I am also having the issue described. After address change, my VM is still showing my old account num and area ref so I am unable to open URLs sent via email to view my current bills.
Any help appreciated.
Best,
Alex
- Steven_L8 months agoForum Team
Hello AJS3,
Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online account. This sounds like your account has not yet been fully migrated over to your new online account as of yet. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
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