Forum Discussion
Hi gorners09
Sign into /my-virgin-media and under "Your Account" click on "Your Package" - which takes you to /my-virgin-media/your-package
You can view full account information (account start date, any applicable discounts, end date of any applicable discounts, package details etc ) by clicking on View Contract (See screenshot)
Thanks. It never dawned on me to try a laptop. Found it on there, still don’t see an option on the mobile but that’s fine.
Lucky I’ve checked as by applying the Volt benefits it seems they’ve put my contract up to a higher price 😩
- newapollo2 years agoVery Insightful Person
Hi again gorners09
As far as I'm aware applying Volt benefits shouldn't increase your bill or tie you into a new contract. It might be an idea to speak to Billing, or wait a day or two for forum staff to pick this up and check your account. Contacting billing might be better though as forum staff can't make any package changes.
Just for further reference using the My Virgin Media app on my mobile, at the top of the home screen are icons for Broadband, TV, Phone and Mobile. Clicking on each of those icons gives a brief overview of what's in each tier that I'm subscribed to.
Also if I click on Bills using the app it brings up my latest bill, along with links to previous bills. Each of the bills is broken down to show what's in my package.
EDIT - corrected typos, I think I need new batteries in my keyboard.
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