PiiWii
6 months agoJoining in
Want to make a complaint
Hi I recently received an email regarding recontracting as my current contract is due to end later this year. Today I went on WhatsApp to discuss the situation and was far from happy on the way th...
- 5 months ago
If you scout around the forum under Manage your account area, you'll find lots of people in similar scenarios over the past few months.
After giving VM the chance to sort the issue out, on this simple, online form, please let the regulator OfCom know about your experience of contracts not being as agreed. Ofcom have been investigating various complaints since 2023, but many customers have not reported because they did not know or thought it would take lots of time.
https://ofcomlive.my.salesforce-sites.com/formentry/SitesFormCCTMonitoring