Forum Discussion

Glygoo's avatar
Glygoo
Joining in
2 months ago

VM sneaking Netflix WITH ADS into renewals.

Well well well what do we have going on here? I just renewed my VM contract and I added Volt500 and Sports UHD. I was already getting Netflix Standard but it has been sneakily changed to Netflix WITH...
Sabrina_B's avatar
Sabrina_B
Forum Team
2 months ago

Hi Glygoo 👋.

Thanks for reaching out to us and welcome to the Community Forums. With your package as Netflix have changed their tiers the collaboration that we have with them has altered with which Netflix Is now Included In your Virgin Media package, this falls under Section B paragrapgh 2 of the T&C's. Should you wish to upgrade your Netflix to standard without ads, we would need to discuss this via private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

 

Thanks.

 

Sabrina