Forum Discussion

Splangif's avatar
Splangif
Joining in
2 years ago

VM created a contract, Direct debit and O2 sim account without consent

As above, Outrageous behaviour after I requested cancellation. Speaking with O2 I have had a hard credit search done too?!!  This affects my credit score and am looking at mortgages in a few months...
Splangif's avatar
Splangif
Joining in
2 years ago

..

Akua_A's avatar
Akua_A
Forum Team
2 years ago

We truly apologise for this experince Splangif 

I can see you are in contact with our team in PMs regarding this issue. Please remain in contact there and we will do our best to assist.

Thanks,