Virgin not honouring agreement
A slight rant here as I’m running out of options. When I renewed my contract last year, it was agreed on web chat that instead of a 18 month contract it would be a 12. I made sure of this as I would...
Forum Discussion
Try a data request from VM. Its Faqs point to a 6 month deadline for call recordings but none for other types of data like chat transcripts. Link is below. Then come back here.