Forum Discussion
Plfox62
8 months agoTuning in
I’ve done this previously. In fact I’ve tried everything. It doesn’t work
Plfox62
8 months agoTuning in
Just to add more. All the direction/information provided by Virgin Media on its website and in these forums are simply not helpful. That’s why I have called Virgin Media numerous times in the past 4 months to sort this out. In May I was assured by the call centre this had been sorted out. It wasn’t. Today the call handler said her system had gone down and would call me back. She didn’t.
it seems to me that this is deliberate which is why I am considering switching to a provider which will offer better customer service.
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