upgrade order not showing
I have ordered an upgrade from my 250mb broadband to the 1g Black Friday deal package but it isn’t showing on my account in the orders section. I got through to an agent on online chat but I en...
Forum Discussion
Hi,
Yes I have received an email confirming my order. The eContract states that it starts from today’s date 19/11/2024. Should that be the case if I’m waiting approximately another week for the package to be added?
Thank you Thuddyy and that would lead us to think the deal should be added on today. I will pop you a private message and we will take a closer look on our side.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.