Forum Discussion

NickyQ's avatar
NickyQ
Joining in
3 months ago

Unwanted O2 sim costs

I signed up to the volt package as I was advices that was the best deal. Like others on this forum I received an O2 sim that I did not want. I am now being charged monthly for this and have been unab...
Sabrina_B's avatar
Sabrina_B
Forum Team
3 months ago

Hi NickyQ 👋.

Thanks for reaching out to us and welcome to the Community Forums. Sorry to hear you are having issues with your package that contained a sim card as well as your package, we need to bring you in for a private message so that we can look into this further. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

 

Thanks.

 

Sabrina