Online chat are useless.
Thank you for your patience and I'm really sorry for the delay, I have checked the account and I can see that your package price is 80.51GBP and your contract will come to an end on 20/07/25 and the bill which got generated on 30/12/24 f0r 94.28GBP, it includes the charges of Netflix for the month of December and January and I kindly request you to please ignore the email which you have received and you can contact to Netflix team to change the language and also I can raise an IT ticket and our IT team will contact you and help you change the language, I assure you that there is no changes done, please be rest assured.
I assure you that you have not been hacked and I can assure you that no other email is linked to Vm and could you please confirm me the email address if you know which have linked to Vm and just to confirm are you unable to logged out from Netflix account or from email account?
Can one of the mods please dm me