Forum Discussion

AussieP's avatar
AussieP
Just joined
7 months ago

Trouble with cancelling service for 5 months now!

I spoke with Virgin again this afternoon to chase up what is going on with this service.  On 13.2.24 I cancelled the service with Virgin Virgin have records on their system that on the 16.2.24 they...
Vikki_M's avatar
Vikki_M
Forum Team
7 months ago

Hi AussieP

Thanks for your post and welcome to our community.

I'm sorry to hear there's been some concern regarding the disconnection of the account.

I'll send you a private message now so I can take a closer look at what's happened.

Please look out for the envelope in the top right of the page and pop back to me when you can.