Hi - I am furious that TNT seems to have been removed from my package despite it still showing in 2 places on 'My Account' page as being included in the Maxit package. Inclusion BT/TNT sports was th...
My continuing issue is that I was sold MAXIT on the basis of it including BT (nowTNT) Sports
This was removed but I continued to be charged the full amount and couldn't step down from the MAXIT package
As In posts above my account page still shows TNT as included in two places
and the new bit as of today the offer to renew my package includes TNT as listed within my current price and part of the new offer (see image below). Now in the text as well as the images at the top
This is a fundamental misrepresentation of the offer as I simply can't believe the only alternative explanation which would that be have not noticed that continuing marketing of your products includes such a major inaccuracy.
I would appreciate a satisfactory explanation and resolution of this issue.