switching to eBilling
I have tried searching everywhere online and there isn't any way I can find to switch to eBilling. Any of the help sections and forums answers I can find tell you to Go to 'My Profile' on My Virgin...
Forum Discussion
Hi JenkinsonJ
Welcome to the community forums
Sorry to hear that you've had a poor customer experience with us and haven't been able to set up eBilling.
The steps to set up eBilling after signing into your online account are;
• Click on the Settings tile.
• Click on Account Details.
• Scroll to Communication Preference and click Edit.
• Select "eBills, email, text" from the dropdown menu.
• Click Update.
Please let us know at what point from these steps does the process fail so we can assist further.
None of those steps are accurate to what options are given on the online account options.