Forum Discussion

aardvarky's avatar
aardvarky
On our wavelength
3 months ago

switching from business voom 400 to black friday M500?

so, i have the business voom 400 at home and this month should be the end of my contract - can i cancel it and get the black friday M500 deal? Its faster and cheaper
aardvarky's avatar
aardvarky
On our wavelength
2 months ago

so far no one has got back to me; i can't say i'm impressed with the business customer service.

I'll be cancelling and seeing what my options are.

  • Steven_L's avatar
    Steven_L
    Forum Team
    2 months ago

    We're sorry to hear that Virgin Media Business haven't got back to you yet, unfortunately we wouldn't be able to help any further from here.

    Kind Regards,

    Steven_L

    • aardvarky's avatar
      aardvarky
      On our wavelength
      2 months ago

      No worries Steven.

      The contract ends on the 12th dec so i assume i will get an email/letter. Either way i'll cancel then.

      • Tom_W1's avatar
        Tom_W1
        Forum Team
        2 months ago

        Hi aardvarky thanks for your reply.

        We're sorry to hear this - we do hope you're able to get this resolved to your satisfaction.

        Many thanks