Forum Discussion
Just rang up and the business contract ends on 12th dec, but they say they want 90 days notice to close!
They recommended i put in a complaint and then talk to the team about if i can switch back to the home service and perhaps waive it, since i would be staying with virgin - lets see what happens!
Hi aardvarky,
Thanks for coming back to us on this one. The notice period to close your account should be set out in the terms and conditions of your business contract. We only have access to residential accounts via this community so unable to provide any information or help on this.
Feel free to keep the community updated though 😊
Thanks,
- aardvarky2 months agoOn our wavelength
sure, i'll let you know.
If they say no i'll cancel the business contract and see what my options are after that.
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