switching from business voom 400 to black friday M500?
so, i have the business voom 400 at home and this month should be the end of my contract - can i cancel it and get the black friday M500 deal? Its faster and cheaper
Forum Discussion
Just rang up and the business contract ends on 12th dec, but they say they want 90 days notice to close!
They recommended i put in a complaint and then talk to the team about if i can switch back to the home service and perhaps waive it, since i would be staying with virgin - lets see what happens!
Hi aardvarky,
Thanks for coming back to us on this one. The notice period to close your account should be set out in the terms and conditions of your business contract. We only have access to residential accounts via this community so unable to provide any information or help on this.
Feel free to keep the community updated though 😊
Thanks,
sure, i'll let you know.
If they say no i'll cancel the business contract and see what my options are after that.
Yup VM notice is indeed 90 days. One for the loophole hunters to be aware of here.
*VMB notice that is.
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