Hello Vacio
Sorry to hear of the confusion around your contract and price, we appreciate you posting on the forum in regards to this and welcome to the community.
As carl_pearce has advised, is this due to your contract coming to an end or a promotional discount expiring? We're limited to the support we can offer with contracts via the forums but you can view your package and cost here, you will also receive a bill each month. The bill will include any promotional discounts currently on the account, they're value and the date they're due to expire outlining the package cost after they end. These can be viewed here.
If you can give the team a call on 150 from a Virgin Media landline or 0345 454 1111 option 1, option 4 then option 4 this will get you through to the contracts team who will be able to look into this further for you.
Rob
