Stay or go?
Hello! I'm on M350 (but with Volt, so this gets a boost, as does my mobile package). With the basic TV deal (we hardly ever watch it but don't have an aerial or a dish), I am paying £32 a month. Th...
Forum Discussion
Hi shikwada1
I suggest signing into My Virgin Media and checking your Marketing & Contact Preferences
Under the Marketing Consent sub heading is a box that reads, 'Sounds good! Keep me up to date'
Make sure that the box next to it has a tick in it, otherwise you definitely won't receive a callback.
If you do need to update those preferences be sure to click on Save Changes.