Forum Discussion

Rayek22's avatar
Rayek22
On our wavelength
7 months ago

Sky sports cost on upgrading broadband

Hi I took out M125 broadband and stream box last year on 18 month contract, I then added sky sports for £18.75 month for 18 months  I then received a call from virginmedia offering me 1 gig volt pa...
Rayek22's avatar
Rayek22
On our wavelength
7 months ago

Anyone?

  • Hipper's avatar
    Hipper
    Joining in
    7 months ago

    All I can offer is that you should have a 14 day cooling off period in which you can cancel your new arrangement. If you have gone past that I can only suggest you complain to Virgin that you were not given the complete information. Did you check the contract sheets they should have sent you? These should make things absolutely clear.

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    7 months ago

    Hi Rayek22 👋

    Welcome back to our Community Forums and thanks for your post. 

    I can see you spoke to our team regarding this yesterday afternoon and they were able to clarify the issue for you. 

    Let us know if you still require help with anything else.