Forum Discussion
Hi michael331,
Thank you for coming back to me via PM.
I do apologise, we can only assist with VM UK accounts via the Forums. As you are based in Ireland, you can find contact details for VM Ireland here
I hope that helps.
Kindest Regards,
Hi there
i am in the same situation as previous users. I put the wrong address email in and now can’t get verification email. If anyone can help.
thank you
- Molly_T3 years agoForum Team
Hi Kasza, thank you for getting in touch! Sorry to hear you have had issues with the verification email.
I will be able to get this updated for you, and your contract information re-sent on this basis!
I will send you a PM to do this for you - you will find the PM in the top right corner of the page in your Inbox.
All the best.
- Molly_T3 years agoForum Team
Hi All! Thanks to Kasza128 for PMing with me.
We were able to update the My Virgin Media registration email address, and re-send the verification emails to regain you access to your account.Thank you for your patience whilst we got this sorted! Please do let me know if there is anything further we can support you with.
Wishing you all the best!
- JKN_963 years agoTuning in
Can you pm me to help me resolve this issue I have been waiting for over a year now?
Thanks.
- Greyshed10003 years agoJoining in
I’m in the same situation as others, put wrong email address when creating account & cant get verification email. Please help!!
- Nathan_B3 years agoForum Team
Hi there Greyshed1000, welcome to our forum and thanks for your post.
Sorry to see you are in the same situation, can you please confirm what it is you have signed up to so I can then help you further?
Regards
Nathan- Greyshed10003 years agoJoining in
Hi
signed up for Tv/Broadband & Phone. Put email address in wrong when trying to create virgin media account on the app. Cant very email as put it in wrong.
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