Forum Discussion
Hi,
I think the person at the call centre misspelled my email address during my sign up call. I know what he mistyped it as so should be easy to correct to but I just need help doing the change so that I can receive my bills and access my account etc.
Thanks,
Michael
- Ayisha_B3 years agoForum Team
Hi michael331,
A warm welcome to our Community Forums and thanks for your post.
It's great to have you on board with us 🙂
I am sorry for the error and I'll be more than happy to help get things sorted for you!
Will pop you a PM now to confirm some details and we can take it from there.
Hope to hear from you soon.
- Ayisha_B3 years agoForum Team
Hi michael331,
Thank you for coming back to me via PM.
I do apologise, we can only assist with VM UK accounts via the Forums. As you are based in Ireland, you can find contact details for VM Ireland here
I hope that helps.
Kindest Regards,
- kasza1283 years agoJoining in
Hi there
i am in the same situation as previous users. I put the wrong address email in and now can’t get verification email. If anyone can help.
thank you
- Molly_T3 years agoForum Team
Hi Kasza, thank you for getting in touch! Sorry to hear you have had issues with the verification email.
I will be able to get this updated for you, and your contract information re-sent on this basis!
I will send you a PM to do this for you - you will find the PM in the top right corner of the page in your Inbox.
All the best.
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