Forum Discussion

narataga's avatar
narataga
Joining in
5 years ago

Signed up with wrong email address

I signed up with an email address I do not have access to by accident, this means I can't verify my account so can't log in what so ever. Is there any way to change this email address? Thanks
MelindaBrand's avatar
MelindaBrand
Joining in
5 years ago

I have also signed up with the wrong email address, can you help me please?

  • Emma_C's avatar
    Emma_C
    Forum Team
    5 years ago

    Hi MelindaBrand, 

    Thanks for your post and welcome to our community. 

    Very sorry there has been an email address issue when signing up, we can certainly help. 

    I'll need to pop you a personal message and grab some details first. 

    I look forward to hearing back from you soon. 

    • 7Sav's avatar
      7Sav
      Settling in
      4 years ago

      I also have the same issue and put the wrong email address in could I get help

      • Gareth_L's avatar
        Gareth_L
        Forum Team
        4 years ago

        Hello 7Sav

        Sorry to hear you are having the same issue 

        I can look into this for you 
        If you don't mind, I will need to send you a private message to pass security 
        If you can check the purple envelope top right of your screen that would be great 
        Regards     
        Gareth_L

    • Daviep1980's avatar
      Daviep1980
      Joining in
      3 years ago

      I have also signed up with wrong email are you able to help?

      • Chris_W1's avatar
        Chris_W1
        Forum Team
        3 years ago

        Hi Daviep1980, thanks for the message and welcome to the forums. I should be able to correct this for you and will send you a private message. Please look out for the purple envelope and we will be able to get this resolved. ^Chris.