Forum Discussion
newapollo
2 years agoVery Insightful Person
Hi Dazmat
It's possible there has been a delay in VM receiving returned equipment due to the Christmas and New Year period. When did you return the equipment?
It can take a couple of weeks for equipment to be returned to VM - they are scanned into the systems in bulk. and the reminder emails are sent automatically by the VM systems until the returned equipment is linked to your account..
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