return equipment but still being charged
As per the agreement, I have returned all VM equipment in the box sent to me via Yodel on 26th Oct. According the Yodel chat service, they sent everything in bulk to VM so they can't provide individu...
Forum Discussion
Hi Pimmie
Welcome to the community forums.
Sorry to hear of your concerns with the charge for unreturned equipment. We don't receive a tracking number on our side for the equipment returns, this would be provided by Yodel on the receipt you should've received when you sent these.
Any charge that is placed on the account for unreturned equipment is removed once the equipment is returned. Do you have any tracking number available for you from Yodel to see where they are in the returns journey?