Bill07
9 months agoJoining in
Retentions
So after decades with Virgin it appears that they don't value my business enough for a retentions call? Disconnect is in a few days and I haven't noticed any calls from them? Is this the new practic...
Hi Bill07
You could always call VM again before the final cut off date and see if you can negotiate a new deal again.
You say Sky have called you multiple times, so tell the retentions agent what actual deal(s) have offered eg package and pricing, plus do some homework with other providers and ask VM to match the deals.