Hi Haughta2 👋 welcome to the community! Thank you for joining and posting on this thread.
Sorry to hear you are also having some issues with re-setting your My VM password.
We will just need to send you a PM to confirm a few account details so we can look into this further and offer additional support.
I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!
Wishing you all the best. 🌞