Forum Discussion

DJ1UK's avatar
DJ1UK
On our wavelength
11 months ago

Renewal offer not honoured, online offer

Hi, My contract was due to expire next month; 350mb Volt broadband, Talk Weekends, Talk Extra 100 for £27. An offer on my account had the 'keep your existing package' for £39, then clicked a few li...
contract
offer
renewal
  • David_Bn's avatar
    David_Bn
    11 months ago

    Thanks for reaching out to us DJ1UK, and welcome back to our Community Forums!

    Sorry to hear of the issues you've been experiencing with the renewal of the services.

    Feel free to check out the envelope in the top right hand corner for a private message from me

    Thanks,

    David_Bn

David_Bn's avatar
David_Bn
Forum Team
11 months ago

Thanks for reaching out to us DJ1UK, and welcome back to our Community Forums!

Sorry to hear of the issues you've been experiencing with the renewal of the services.

Feel free to check out the envelope in the top right hand corner for a private message from me

Thanks,

David_Bn

  • DJ1UK's avatar
    DJ1UK
    On our wavelength
    11 months ago

    Nothing yet, @David_Bn if you've sent? If so can you please re-send. Thanks.