Renewal completed online but charged more

Hello Dalz103,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online renewal.

Are you being charged more than your previous contract or are you being charged more than what you agreed to as part of your new contract? If you have been charged double the amount on your first bill, that would be normal as you are charged a month in advance for our services.

Kind Regards,

Steven_L