Forum Discussion
Vikki_M
11 months agoForum Team
Hi SiDC
Thank you for your post and welcome to our community.
We are sorry to hear the online renewal hasn't worked.
We can't do package changes here on the forums, however the team via one of the below channels will be able to discuss the best existing customer deals available with you.
Call: 150 from a Virgin Media Landline or 03454541111 from any other phone.
WhatsApp: 07305 327 112
Facebook: https://www.facebook.com/virginmedia/
Twitter: https://twitter.com/virginmedia
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