Hello Robert,
I have just been chatting through WhatsApp and I have been talking to Anjali which was very helpful, however the deal is not, I am just trying to keep the same provider (virgin media) but at a much lower and since I do not need a stream box, and your colleague is saying that If I were to get broadband deal without the stream box (since my original package is with steam box) it would actually be more expensive (assuming >£44 package).
On the side of the deal on your website, it does not say is a new customer deal, therefore I am just trying to the same deal or at least similar deal for around £30
Hi Victor,
The pricing you quoted that's on the website is for new customers only, as indicated in the Legal Stuff > Broadband subsection towards the bottom of the page. (info copy pasted below) You will have received new customer pricing when you first joined VM.
M125 Fibre Broadband: New customers only. Minimum term applies to your broadband service, check basket for details. M125 Fibre Broadband (average download speed 132Mbps). 18 month minimum term product: £26* a month for 18 months, then £54* a month thereafter.
M250 Fibre Broadband:New customers only. Minimum term applies to your broadband service, check basket for details. M250 Fibre Broadband (average download speed 264Mbps). 18 month minimum term product: £28.99* a month for 18 months, then £60* a month thereafter.
You should however be able to negotiate a deal between the two prices. It helps if you do your homework first and can provide the pricing of similairspeeds with other providers.
