Forum Discussion

Re: Cannot link Virgin Media account to new VM O2 id

Been trying to resolve this for a week now. I fear I might die of old age before I can access my Virgin Media account again.

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team

    Thanks for the update on this Malc99, we do understand your concerns as well as urgency and working on this to get resolved for you. It is a little tricky and we are pushing our IT team on this, please be a little more patient with us. I see you are in a private conversation with another Forum agent, they will be doing all they can to get this done for you.