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eloholiz's avatar
eloholiz
Tuning in
3 months ago
Solved

Re: Accessing bills more than 12m old?

Hi, I am in the same boat needing to access really old bills ( been a customer for 18 years). I need it as evidence for a delicate home office application.  I have called an advisor and I was infor...
  • eloholiz's avatar
    eloholiz
    3 months ago

    Thanks for your reply. 
    I was needing 2006-2016 - even if it is just temporary access to the digital bills. Just so I can download and send off with my application. 
    However after speaking with my solicitor, he advised that an official letter from Virgin Media confirming me as a current customer and stating the dates from when I have been a customer, will suffice. 
    The advisor I spoke to did offer that option. 
    Shall I ring customer service again? Or can you take that up from this forum? 
    Thanks.

    Eloho