Forum Discussion

NeedAUsername's avatar
NeedAUsername
Joining in
6 months ago

Random phone number showing in account details. Can't change it.

Hi, I logged into my account to check the phone number and that marketing consent was set correctly but the phone number shown is wrong. It's not a phone number that I recognise. Hopefully this isn'...
  • David_Bn's avatar
    David_Bn
    6 months ago

    Thanks for coming back to us NeedAUsername.

    Let's take a closer look into this for you to see if this can be resolved.

    Check out the envelope in the top right hand corner for a private message from me

    Thanks,

    David_Bn

NeedAUsername's avatar
NeedAUsername
Joining in
6 months ago

Hi,

I can confirm it doesn't work in the app or through the website. The wrong phone number just keeps coming back.

Thanks.

David_Bn's avatar
David_Bn
Forum Team
6 months ago

Thanks for coming back to us NeedAUsername.

Let's take a closer look into this for you to see if this can be resolved.

Check out the envelope in the top right hand corner for a private message from me

Thanks,

David_Bn