Forum Discussion

Seren11's avatar
Seren11
On our wavelength
6 months ago

Query

Hello, Can I request for a colleague to message me directly as soon as possible to discuss a query please? Thanks
Seren11's avatar
Seren11
On our wavelength
6 months ago

Hi Tom_W,

Thanks for your reply. It's regarding my package. Can a colleague please message me privately as soon as possible to discuss in further detail, as requested?

Thanks

Kath_P's avatar
Kath_P
Forum Team
6 months ago

Hi Seren11, 

We only go in to private message when we need to swap personal details, otherwise everything is done through the public space. 

We would need to know a little bit more to ensure this is something we can help with. Please expand further on what issues you're having with your package. If it's something we can help with, we will of course move this to private message. If it's not something we can help with, then we will give you information on where to get help from instead. 

Many thanks,