Problem with new contract
Hi. I’ve recently come to the end of a contract. I did the online chat to cancel and whilst I was on I was on the website and signed up for a new deal so ended the cancellation chat. I was sent a con...
Forum Discussion
Kath. Thanks for replying. It was 30th June when my new contract was emailed to me so should be visible by now? What do you think? Regards. Brent
Hi Brent,
Thanks for confirming that. In that case, we can take a look at the account to see what's happened 😊
I will need to confirm some information with you to pass security so I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊
Thanks,