Forum Discussion
rodrigofante
2 months agoTuning in
Just to be clear, I have used my card to make the payment online through Virgin Media website.
- newapollo2 months agoVery Insightful Person
Hi rodrigofante
If you used a debitcard to process the payment then that amount should be showing on your bank statement. If you paid by credit card then that payment should be showing on your creditcard statement. Have you checked the statements to confirm the payment was authorised?
You should have also received a 6-character authorisation code from VM when you made your card payment.
- David_Bn2 months agoForum Team
Thanks for coming back to us rodrigofante.
Check out the envelope in the top right hand corner for a private message from me, and I'll be able to review your account to see if this payment was received and is indeed showing on our systems.
Thanks
David_Bn
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