Forum Discussion
Carley_S
3 months agoForum Team
Hi ajsuk
Welcome back to the community forums.
Sorry to hear that your renewal hasn't been applied yet.
These orders are applied manually by a dedicated team and we advise 14 working days for this to be applied on the account. There wouldn't be any notes on the account for the order until the team processes this.
We recommend that if the order is not applied to the account before your new bill is produced to please let us know and we'll see what we can do on our side should the billing by higher than expected.
jungles1
3 months agoJoining in
same here if someone can get back to me soon. I have posted separate thread. Thanks.
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