Forum Discussion

Milliemuffin's avatar
Milliemuffin
Tuning in
27 days ago

Omni box relocate

Is it possible to relocate the brown Omni box from the front of the property to the side . We need to move the router to the rear of the house to allow for cabling to reach a garden office . By moving the Omni box we would avoid drilling through several tiled walls and timber door frames to run Ethernet cable to the the office. 

  • Hi Milliemuffin 

    Welcome to our forums and thank you for your first post. We would be happy to help with your request to move the Omni-box. Please note that this would trigger a £25 call-out charge as seen here. Please let us know if this is okay with you and we will be happy to put in the request for you.

    Thanks,

    • Milliemuffin's avatar
      Milliemuffin
      Tuning in

      Hi . 

      yes the call out charge is ok . Please put in a request . 

      many thanks 

      • Akua_A's avatar
        Akua_A
        Forum Team

        In this case, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

        Thanks,