Forum Discussion
furnivall1
11 months agoJoining in
I’m really struggling to find out who I need to speak to about the £25 I pay to O2. Virgin Media say its O2. O2 say it’s VM. My contract is up for renewal and I can’t work out whether I need to keep paying the £25 or if I don’t will I lose my mobile? No one at either company has a clue. Help?!
Paul_DN
11 months agoForum Team
Hi furnivall1,
Thank you for reaching out to us in our community and welcome, if you are going to upgrade to a different Volt deal then the Mobile side will continue, if you decide to go for a standard package then you can cancel the Sim Via O2 if you decided you didn't want to keep it.
Regards
Paul.
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