Forum Discussion

tomba's avatar
tomba
On our wavelength
2 years ago

New £22 Contract FAILED badly!

I accepted a total price re-contract of £22 for basic M125 package but then noticed that my VM Account states £31. After contacting VM on "chat" they failed to understand me...then by 'phone...I was ...
  • Paul_DN's avatar
    2 years ago

    Hi tomba,

    Thank you for reaching out to us in our community and welcome back, if the price has been correct by adding a rolling credit, you will still see the full price Via your Online account, this is because the contract hasn't been amended only the price, you will see this on your bill/ bank statement each month.

    Regards

    Paul.