Netflix Subscription cancelled
I received an email from Netflix to state my subscription which is part of the Volt package has been cancelled. It is now impossible to restart membership from the set-top box. VM Customer service ...
Forum Discussion
Hi there Meeta4
Thank you so much for your post to our community forums, and welcome to the team it's great to have you here.
I am so sorry that you have been facing an issue with your service and thank you again for reaching out. Can I just check, have you formally been able to use the Netflix account and it has just stopped working?
Hi Ashleigh,
I had previously been able to use it. As soon as I signed up to a new contract my services stopped. I have not been able to use it since 9th October and have been fobbed off by your Customer Services Team everytime I speak them. They say that they have filled a form and it will take 3-5 working days for it to be resolved. Yet I am still waiting.
I'm so sorry to hear that Meeta4 and thank you for popping back to me.
I'm going to pp you a private message so we can take a closer look into this. I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
I have the exact same issue with my Netflix account, and unsurprisingly the same fobbed off excuses from the customer service team. Tell me you have resolved this issue and use it on my account
Hi Danielcnicolau,
Thank you for reaching out to us in our community and welcome, sorry to hear you are facing issues with your Netflix service no longer working, I was able to locate you on our system with the details we have for you and it does look like you have spoken to us, what have we advised?
Regards
Paul.
