Forum Discussion
When I attempt to access Netflix it asks me to add a payment method. Netflix sent me the following email:
Sorry to see this pringletelli,
Can you confirm after your move did you receive any emails from us/Netflix with regards to sign up for your Netflix or any confirmation emails?
Joe
- pringletelli11 months agoJoining in
Hey Joe.
I didn’t receive anything regarding a sign up to Netflix.
I’ve contacted multiple people from support who say they “escalated” the issue but nothing happens.
- Kath_P11 months agoForum Team
Hi pringletelli,
Thanks for coming back to us on this one and confirming things. We're sorry that nothing has been done yet after you reporting this to the team.
So we can check on an update for you, we will need to confirm some information with you to pass security.
I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊
Thanks,
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