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Grizlee's avatar
Grizlee
Joining in
2 months ago
Solved

Netflix included in my Mega TV Package

In August 2024 I signed up to an 18-month Broadband and Mega TV package which included a "Netflix standard" subscription (I have proof in a contractual pdf). Since going live in September and 3 sets...
  • jpeg1's avatar
    2 months ago

    Reply to the complaint saying you are not satisfied. If you don't get a satisfactory resolution withini eight weeks of your original complaint you can take it to the Ombudsman.

    And when it is resolved, make sure you get Netflix Standard and not Netflix Standard with ads