Forum Discussion
Can’t believe iv just got a non-reply text telling me the equipment should have been returned by now. I did return it and here the details. parcel tracking [MOD EDIT: PERSONAL INFORMATION REMOVED] Once I had the receipt nothing todo with me. I suggest virgin media stop using useless cheap delivery services then blaming ex-customers and trying to scam extra money from them. Still nothing about my refund but not really surprised about that tbh.
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
Hi again Robrequireshelp
VM send out automated emails regarding returned equipment until the actual received item returns are updated onto their systems..
The actual equipment returns are scanned in bulk and this process can take up to 10 working days before the systems are updated.
A member of the forum team may be able to check this for you in a day or two and confirm that the equipment has been received.
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