Forum Discussion
OK so the link is still broken and VM’s marketing department are still putting out offers that the tech team can’t make happen, but still.
The point though is that this is effectively the same as before, the wording, in your example, specifically says ‘Your contract ended on....’ legally incorrect, so no doubt they’ll have another go at it, but ‘ended’; past tense. The implication being that you are outside of the 18 month minimum term and hence are NOW paying the full price.
So yes, renew now, get a 20% discount on the current (full price) - well if only the website wasn’t broken, but still - but you would now be tied into a new 18 month minimum term contract and because of the changes in the Ts&Cs, which you would have to agree to to take up the offer, when, not if, VM up the price by 3.9% over and above the inflation rate in April of next you, you can no longer leave because of it - well, yes, you can leave, but not without paying them an early disconnection fee, which, I understand, is no longer capped at £240 + VAT.
- ABrowne2 years agoDialled in
Yes, I am well aware of the new T&Cs regarding price increases each April. As far as I can see these emails are only being sent to people who are out of contract (and the prices they are currently paying will likely depend on all sorts of factors, including how long they have been out of contract for, which in some cases is years.) For at least some of us this offer is attractive. The new wording is explicit that this is 20% off the price I am currently paying, so there seems to be no room for ambiguity, and for me that is worth taking up despite the new T&Cs.
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